The J.P. Morgan Payments business encompasses payables, receivables, liquidity, foreign exchange, account services, channels, escrow, trade & merchant acquiring to support Local Corporate, MNC, FIG and NBFI clients. 

Bianca is responsible for driving business strategy and growth, including new product development and innovation, business P&L, client acquisition and retention, client experience, market positioning and overall business governance. She manages a team across Sales, Product, Client Service & Implementations, and key partners including Operations, Technology.   

Prior to her current role, Bianca was APAC Head of Business Transformation for J.P. Morgan Payments based in Hong Kong, delivering regional strategic initiatives including digitalization, client experience and people agenda.  




Bianca Bates
Head of Payments Australia & New Zealand
JP Morgan