Rachel Slade was appointed to the role of NAB’s Group Executive, Personal Banking, in June 2020. Previously, Rachel was Chief Customer Experience Officer with overall responsibility for delivering exceptional service for the bank’s customers, and Executive General Manager Deposits and Transaction Services, leading the development of products and payments solutions for retail, business, and corporate and institutional customers.

Rachel joined NAB from Westpac at the start of 2017, where for more than 10 years she held a number of senior executive roles including leading the global transactional services business and the customer-led transformation in the retail and business bank.

Prior to joining Westpac, Rachel worked as a financial services strategy consultant with Andersen Consulting. In addition to her role at NAB, Rachel serves as a director on the Board of the New Payments Platform. Rachel holds a Bachelor of Economics (Hons) from Macquarie University, is a graduate of the Australian Institute of Company Directors and a graduate of the Harvard Business School’s Women’s Leadership Program.

 

 

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Rachel Slade
Group Executive Personal Banking
NAB